FAQ

The hot water systems of all the leading brands are quite long-lasting and robust. They can last for up to ten years or more depending on how well you have maintained them. This also means you need to get them serviced regularly. All property owners want to know at what frequency this service and maintenance should take place. In most cases, it is best to get the unit inspected at least once every six months.

All manufacturers of hot water systems will mention this service schedule in the manual that comes with the product. However, that is just a general guideline, and if the usage on your property is more, you would have to get it serviced more frequently than that. If you are a commercial property owner looking for service schedules for the hot water system, you might realise that you need to get this done at least every three to four months because the system on your property sees more use.

It is the same in the case of households with more members. One of the best ways to make sure that your heater gets the right maintenance at the right time is to call in a licensed plumber to inspect it. When you hire us for this job, you can rest assured that we will provide you with the best solutions and guide you on what solutions would work best for the hot water system on your property. We are very committed to providing our clients with excellent value for money and conduct a thorough assessment of the system before creating the best water heater maintenance plan.

If you are dealing with a blocked drain, you would know how much frustration it can cause. Sometimes people find themselves using a plunger every so often to clear the drain pipe. If you have been doing this very frequently, and have tried to use chemical drain cleaners, you will find that they are effective to a certain degree. It is why many people also use them with regularity. However, this is not a good idea. These chemical cleaners are potent.

While they do clean and help clear drain blockage, they also cause a lot of damage to the pipelines. Since the pipelines are not visible to the eye, you would not know that this damage has occurred. Only when the pipe collapses, or you face some other problem like leakages in the pipe is when you realize that there has been some damage. We always recommend to our clients that they should not use chemical drain cleaners regularly.

It is far better to adopt a preventive approach when it comes to the maintenance of drainage systems on their property. We also provide preventative plumbing maintenance solutions and will inspect these systems to determine whether there are any potential issues in them. We are very committed to providing our clients value using the latest technology in our work and make sure that the pipe is completely clean and clear so that you do not have to deal with blockages.

If you find that there is rusty or brown water emerging from the taps and showers in your home or commercial establishment, you should never ignore the problem. This issue could be caused by years of sediment or rust build up inside the pipes or in the hot water unit also. Since it is tough to determine where this problem lies, you would have to hire experienced plumbers to inspect the installations. Sometimes the sediment or rust build-up is in the showerhead, and fixing that problem is relatively easy.

However, if there is rust inside the pipe leading to the shower area only replacement for a particular section of that pipe would solve the issue. The experts that visit your property will also inspect the hot water system for indications of rust or sediment build-up at the bottom of the tank. Is the unit is old, repair work would not be possible or feasible. In this case, they will tell you that replacement would be the only solution.

Only a detailed inspection of all the features connected to the pipes or showers would help determine what the correct plan of action is. One of the best ways to avoid rust or sediment build up in pipes is to get preventive plumbing maintenance done. Regular visits by skilled plumbers help identify problems early, and they can be fixed before they turn into bigger ones. We handle all these jobs expertly on residential and commercial properties.

Many people find that they are dealing with hot water system issues like the water not heating up at all when they shower etc. There could be various reasons for this problem, and it would take a proper assessment to determine what is wrong. In some cases, the distance between the shower and the hot water unit is the problem. If this distance is very long, it does take some time for the hot water to flow out of the shower.

Another reason why this could occur is that you have a hot water unit of the wrong size. Based on the usage of your property. If there are many members in your household and the hot water system’s capacity is not sufficient for it that can mean it takes a longer time for the hot water to reach the shower. An older water heater is another reason why this could occur. Sometimes, if the weather outside is cold, that can also result in a similar problem. As mentioned, only a detailed inspection of the system by licensed operators would be able to determine what has caused this issue.

When you contact us for this job, we visit your property and inspect every component mentioned above to determine what is wrong. If the hot water unit is old and not functioning effectively, replacement becomes the only option. In case it is a cold weather-related issue, insulating the pipes is the best solution. While we might not be able to reposition hot water systems to bring them closer to a particular shower, we can install a circulating pump or find another suitable solution for your setting.

If you have a significant leakage in your home, you would know precisely how difficult it is to deal with the problem. It is essential to understand that leakages do not occur all of a sudden unless there is a burst pipe. There are always some signs that you should look out for. For example, if you have noticed wet patches in various areas of your walls or ceilings, it could indicate water leakage. Since the pipes are behind walls for specific installations, the problem will not be evident right away.

However, it would be best if you were on the lookout for these issues so that you can get them fixed before they get out of hand. If you hear any hissing or dripping sounds, contact us without delay. We are very prompt with our services and will send out an experienced plumber to your home. They will use the leak detection equipment and their work to determine where the leak is. If the leakage is very severe and you see water pooling on your property, it would have to be attended to immediately.

While you are waiting for our plumbing team to arrive at your property, you must switch off the main water valve at the meter. This will prevent further flooding. We know from experience that most plumbing issues can be avoided by regular maintenance and service. We encourage our clients to opt for preventive plumbing maintenance. During these visits, our team will check all the installations, including the pipes that are not visible. Fixing these problems on time goes a long way in avoiding major leakages and other plumbing problems.

When you are heading out on an extended holiday, you have to conduct some necessary checks on various installations in your home. You will have to check the appliances connected to gas pipes and will also have to make sure that none of the electrical connections are on. These are very standard things that you take into consideration when you are heading out on vacation. Similarly, you must also be wondering whether you have to turn the water supply off to your home when you aren’t around for a long time.

Whenever clients ask us this question, we recommend to them that they should turn off these systems before they leave. While plumbing systems of good quality that have been maintained correctly, will not throw any problems all of a sudden. However, burst pipes and other leakages can result in a lot of damage to the features and installations in your home. Since you would not be around, this damage or problem would not be noticed, and it can get out of hand quickly. Rather than risk this, you can turn the water supply off to your home if you are going away on an extended holiday.

However, sometimes property owners do not want this because they might have automated sprinkler systems on their property and need to have the water supply continuously on. In this case, we recommend that you get a plumbing inspection done before you leave. Our experts will make sure that all of the features and installations are inspected correctly. Is they find any minor problems they will fix them so that they do not escalate while you are away for a more extended period?

Sometimes, homeowners receive high water bills even when there has been no change in the water usage on their property. Since this is not normal, it is something that you need to get checked without delay. In most cases, high water bills are caused by leaking taps, pipes or toilets, and other installations. Most people do not realize that if they have many of these problems on their property, it is causing a lot of water wastage which also leads to high water bills.

If you find yourself paying very high water bills, it is best to call us in for an inspection of the plumbing system on your property. We are very thorough in our approach and use the latest leak detection equipment so that we can pinpoint the leakage. We will also check all the toilets, flush tank showers, etc., and fix minor issues so that you do not have to deal with leaks. However, before you called as you can also do a simple check to determine whether there are any leakages on your property.

All you have to do is go to your main water meter and make a note of it the reading on it. Then do not turn on the installations and appliances that use water for at least a couple of hours. Another check of the reading will tell you whether there has been any usage during that time. If yes, it means that there are significant leaks that you must attend to without delay.

Many people find that they have water pressure issues on their property and are unable to have a satisfactory shower due to this. If you find that there is low water pressure whenever you want to shower and someone else uses the tap at the same time, this would need some inspection. This problem is quite common in many properties, especially when the plumbing systems are older or there are many fixtures in the same area.

If your hot water system is unable to supply the right amount of water as per your family’s needs, this can become a problem you face regularly. Sometimes the pipe leading to the bathroom is very narrow, which means that it is unable to carry the quantity of water required in multiple fittings simultaneously. Sometimes a build-upbuild-up of sedimentation inside the pipe might be blocking water, so when someone else uses a tap at the same time, it reduces the pressure of water even for the shower.

We can handle the repair in a detailed manner after a proper inspection of the system. If we find that the hot water system is at fault and it is old, we might recommend that you get it replaced. Narrow water pipes would have to be replaced as well to solve this problem. Depending on the setting and the types of systems, sometimes installing booster pumps might also tackle this issue. However, this job has to be done carefully only after a detailed assessment of the system.

Whenever you are getting any maintenance work or repair work done on the plumbing system on your property, you would want to know how much a particular job would cost you. While many plumbing companies mention certain costs on the website, those are not always accurate because many variables come into the picture during plumbing installation repairs and maintenance. Only a skilled plumber who comes and inspects the installation or plumbing fixture would be able to provide you with a quote for a particular job.

Different companies charge differently for various types of plumbing requests. An experienced and well-established company may sometimes quote higher costs compared to an inexperienced one. However, the former will always provide high-quality services. They may also cover their work with guarantees which means they will focus on handling the job correctly the first time around or will be responsible for any repairs that crop up soon after the job is done.

All of these are factors are crucial when it comes to the cost of a particular plumber, and it’s something you need to check before hiring anyone. If you want to find a good plumber who provides cost-effective services, you would have to get quotes from different companies before determining how they stand up in terms of their experience, customization and quality of service before you hire them. Another right way to check costs is to decide whether or not they charge per hour or job.